At Vietnam Coffee Republic (VCR), we look for individuals with the same passion for coffee, food, cuisine and the love to create the best experience for customers. The VCR team expects a Barista to be not only someone who make drinks but also a salesperson, a team player and someone who cleans.

You have former experience in this job? That is a plus but not all that we are looking for. We are interested more in ‘who you are’ and ‘what you care about’. All skills can be mastered, with a lot of practice. We can ensure to provide you a good working environment so that you can learn, challenge, and be rewarded for all that hard work.

You will:

• Regularly drink VCR’s coffee to understand, ensure VCR’s quality standards and maintain it, thereby develop your coffee sense.
• Support your teammates to create a welcoming experience.
• Recommend and help customers on choosing the food and cakes created by our talented culinary team – which includes presenting, serving the dishes and cleaning afterward.
• Update your knowledge about the drinks, food and products from the Head Barista at VCR.
• Work with your team to make the operation of the store smooth and clean – these tasks may include washing dishes, cleaning, making sure there are enough materials, and replacing trash bags.
• Properly handle customers’ complaints and special requests.

You are someone who:

• Understand the ‘Serving mindset’, like to serve and help others, like to smile, like group activities and love to learn.
• Always keep the working space and the store absolutely clean and tidy.
• Are reliable and consistent – your manager and teammates can always count on you to be on time, dress up properly and be ready to work.
• Are serious about the quality of work.
• Careful and detailed. You understand that every coffee cup or cuisine is only truly delicious when they are made wholeheartedly.

You have:

• Basic math and calculation skill.
• Ability to communicate in basic English.
• Age of 18 or above.

Benefits when working with us:

• Salary: Negotiable + tips.
• 4 days off per month.
• One free coffee drink every day.
• One coffee bag to bring home every month.
• Discount on coffee products, merchandises, and other products from VCR.
• Opportunity to challenge yourself and improve your coffee brewing skills.

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 [VCR – the roastery] is looking for a store manager who love to share great coffee, pastries/cakes and interesting experience with the customers.

Responsibilities:

Recruit and train baristas and team members, ensuring that all customers have a great experience at all VCR stores.

You will:

• Recruiting and training staff.
• Work with teams to creatively engage customers around, build relationships with existing customers, and welcome new customers.
• Follow up all orders including coffee, food to meet customer requirements well.
• Control inventory, ensure standards & avoid waste of materials.
• Work at the counter, the guest area and connect with the office to stay productive, motivated and improve the quality of daily work.
• Boost your store’s revenue efficiency in the most effective ways.
• Manage the day-to-day operatio of the stores to have a transparent and smooth.

You are:

• Have a spirit of service.
• Love to be tidy & details.
• To be dedicated, supportive, happy, hospitable and caring person.
• Be ready to assist the customers and the team.

You have:

• Experience in managing of retail, restaurant, hotel.
• Leading a team of more than 8 people is an advantage.
• Love and respect for coffee, good food and good customer experience.
• Flexibility and creativity in solving problems, complaints from customers and negative issues arising from operations; always willing to complete the task.
• Understanding of Profit & Loss reporting implementation and ability to suggest solutions to improve.
• Skills in using Google Docs / Drive tool.

Some benefits when you’re working with us:

• Labor Contract and fully entitled to statutory benefits.
• 12 days off per year and public holidays.
• Free coffee every day in the shop.
• Discounts on other VCR products,including coffee bags, ready-to-drink coffee and more.

Other information

• Salary + bonus
• Work location: District 1, Ho Chi Minh City

Apply via Linkedin