At Vietnam Coffee Republic (VCR), we look for individuals with the same passion for coffee, food, cuisine and the love to create the best experience for customers. The VCR team expects a Barista to be not only someone who make drinks but also a salesperson, a team player and someone who cleans.

You have former experience in this job? That is a plus but not all that we are looking for. We are interested more in ‘who you are’ and ‘what you care about’. All skills can be mastered, with a lot of practice. We can ensure to provide you a good working environment so that you can learn, challenge, and be rewarded for all that hard work.

You will:

• Regularly drink VCR’s coffee to understand, ensure VCR’s quality standards and maintain it, thereby develop your coffee sense.
• Support your teammates to create a welcoming experience.
• Recommend and help customers on choosing the food and cakes created by our talented culinary team – which includes presenting, serving the dishes and cleaning afterward.
• Update your knowledge about the drinks, food and products from the Head Barista at VCR.
• Work with your team to make the operation of the store smooth and clean – these tasks may include washing dishes, cleaning, making sure there are enough materials, and replacing trash bags.
• Properly handle customers’ complaints and special requests.

You are someone who:

• Understand the ‘Serving mindset’, like to serve and help others, like to smile, like group activities and love to learn.
• Always keep the working space and the store absolutely clean and tidy.
• Are reliable and consistent – your manager and teammates can always count on you to be on time, dress up properly and be ready to work.
• Are serious about the quality of work.
• Careful and detailed. You understand that every coffee cup or cuisine is only truly delicious when they are made wholeheartedly.

You have:

• Basic math and calculation skill.
• Ability to communicate in basic English.
• Age of 18 or above.

Benefits when working with us:

• Salary: Negotiable + tips.
• 4 days off per month.
• One free coffee drink every day.
• One coffee bag to bring home every month.
• Discount on coffee products, merchandises, and other products from VCR.
• Opportunity to challenge yourself and improve your coffee brewing skills.

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Vietnam Coffee Republic (VCR) is looking for shop managers who love to share great coffee, pastries/cakes and interesting experience with like-minded people.

Responsibilities:

Do the recruitment and training for baristas and team members, ensure that all customers have great experience at all VCR stores.

You will:

• Keep track of all orders including coffee, pastries, milk, snacks and inventory to make sure the stores meet all the standards, requirements from customers and avoid wasting ingredients, materials.
• Work on the bar, all the guest areas at the stores and connect with the office to not only keep your team busy but also improve the quality of everyday work.
• Boost the stores’ efficiency in revenue, seek ways to maximize the customers reach in the most effective ways.
• Collaborate with other teams at VCR and the general manager to engage the surrounding community in a creative way, build up relationship with regular customers and welcome new visitors.
• Manage the day-to-day operation of the stores to have a transparent and smooth.

You are:

• You are a dedicated, supportive, happy, hospitable and caring person.
• You can predict the the needs of other people, are sympathetic and grateful to both the guests and your team members.

You have:

• 2 years of experience in managing in the retail, restaurant, hospitality fields with passion for coffee, food and beverages. Experience in leading a group of over 10 people is preferable.
• Have a great love and respect for good coffee, good food and former experience in customer experience.
• Flexibility and creativity in solving problems, complaints, and negative issues arising from the operation; willingness to do your duty.
• Understanding in conducting Profit & Loss statements, predicting loss and ability to suggest improving solutions.
• Skills in using computer utilities, especially Google Docs/Drive tools.

Some benefits when you’re working with us:

• Salary: Negotiable.
• Month 13 salary.
• Bonus: 5% on the profit of the store.
• Shares bonuses after 1 year time of work.
• 12 days off per year and public holidays.
• Free coffee drinks at all VCR stores and 1 free coffee bag per month.
• Discount on other VCR’s products, including coffee bags, ready-to-drink and other products.

Apply via Linkedin